You talk directly to the person who grows them
Write to us.
We're the team that sows, transplants and packs. When you write to us, you're answered by the same person who knows every plant in the catalogue. No customer service department, no scripts. If you have a genuine botanical question, a query about an order or simply want to know whether a particular species is about to enter the catalogue, this is the place.
We reply on working days, within a maximum of 24 hours.
LocationEl Ejido, Almería · SpainProduction nursery. We don't have a physical shop open to the public. If you'd like to visit the facilities, ask us by email first.
Response hoursMonday to FridayReply within 24 working hours
Contact
Before you write to us
- For order trackingLog in to your account at succulentae.com. The status and Correos Express tracking number are available there in real time.
- For changes to orders already placedReply directly to the confirmation email you received when you bought. It's the fastest route.
- For returns or shipping incidentsAttach a photo of the condition on arrival to your email. No form or extra paperwork needed.
- For care questions before buyingCheck the Journal — we publish growing guides by species and by substrate. If you can't find what you're looking for, write to us.
Live catalogue
In the meantime, explore the catalogue.
134 species available today. Stock updated daily, photographed plant by plant.
See the catalogue